TERMS AND CONDITIONS

Terms and Conditions

Effective Date: 8/6/2025

Welcome to Synapse AI. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and software. By using our services, you agree to be bound by these Terms. If you do not agree, you should not use our services.

1. Services

Synapse AI provides AI-enhanced marketing services including but not limited to:

Digital advertising campaign management (e.g., Facebook, Instagram)

AI-powered lead generation and qualification

Appointment setting and calendar integrations

AI voice and chatbot services for lead engagement

Services are provided as described in the applicable service agreement or scope of work.

2. Client Responsibilities

By engaging with Synapse AI, you agree to:

Provide accurate and complete business information

Be available for onboarding and strategy calls

Respond to lead inquiries as needed to close sales

Comply with all local, state, and federal laws when using lead data

You are responsible for verifying the accuracy of appointments and closing deals generated through our systems.

3. Payments and Refunds

All fees and payment terms will be detailed in your individual service agreement. Payment is due on the agreed billing cycle (monthly, one-time, or performance-based).

Refund Policy:

Synapse AI does not offer refunds for services already rendered. In some cases, performance guarantees (e.g., number of leads or deals) may be outlined in writing and are subject to verification.

4. Performance Disclaimer

While Synapse AI uses proven systems and AI tools to generate qualified leads, we do not guarantee sales or revenue. Your success depends on multiple factors including your industry, response time, pricing, and follow-up.

We may offer optional performance-based packages with defined metrics (e.g. per booked job), which will be outlined in a separate agreement.

5. Intellectual Property

All software, campaigns, ad copy, creative content, automations, and AI scripts created by Synapse AI remain the property of Synapse AI unless otherwise agreed upon in writing.

Clients are granted a non-transferable license to use these materials solely for the duration of the service engagement.

6. Data Usage & Privacy

By using our services, you agree to our Privacy Policy. We collect and process client and lead data only for the purpose of fulfilling our services. All lead information remains confidential and is not sold or shared with third parties except as required to deliver our services.

7. Communications

You consent to receive communications from Synapse AI via email, SMS, phone, or other digital means as part of the service delivery process. Standard messaging rates may apply.

8. Termination

Either party may terminate the agreement at any time with written notice. Upon termination, all active campaigns will be paused and access to any Synapse AI systems will be revoked.

Outstanding payments or performance-based obligations will be settled according to the agreed terms.

9. Limitation of Liability

To the maximum extent permitted by law, Synapse AI shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business interruption. Our liability is limited to the total amount paid for services rendered in the previous 30 days.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11. Changes to These Terms

Synapse AI may update these Terms from time to time. We will notify you of significant changes by email or by posting a notice on our website.

12. Contact Information

If you have any questions about these Terms, please contact:

Synapse AI

6447 Meadow Rd, Dallas, TX 75230

Email: synapseaidan@gmail.com

Phone: +1 469-809-4853